Credential Vault
Securely store API keys, passwords, tokens, and other secrets in Cloneify's encrypted credential vault. Every credential is encrypted at rest using Fernet encryption (AES-128-CBC + HMAC-SHA256). The AI uses credentials at runtime to authenticate with your connected services — they are never displayed in chat, never written to the knowledge base, and never logged in conversation history. The vault is isolated per workspace, so credentials are never shared between customers.
Key Capabilities
- Fernet encryption: AES-128-CBC + HMAC-SHA256 at rest
- Runtime-only access: credentials used to authenticate, never exposed in chat
- Per-workspace isolation: no credential sharing between customers
- Manage credentials from the dashboard with role-restricted access
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Knowledge Base
Store everything your team needs to know in one centralized, AI-searchable repository. Retrieve answers instantly through natural conversation.
Multi-Channel Access
Reach your AI assistant from whichever messaging platform your team already uses — web chat, WhatsApp, Telegram, or Slack.
Access Control (5-Tier Sensitivity)
Define exactly who sees what across your entire organization with five sensitivity levels and role-based permissions.