Knowledge Base
Store everything your team needs to know — processes, contacts, vendor details, SOPs, documentation, and institutional knowledge — in one centralized, AI-searchable repository. Your team retrieves answers instantly through natural conversation instead of digging through folders, email threads, or asking colleagues. Upload files or add entries manually from the dashboard. Cloneify surfaces the right information based on context, not keyword matching.
Key Capabilities
- Store unlimited knowledge entries including text, files, and structured data
- Retrieve information through natural language — ask questions like "what's our return policy for international orders?"
- Access control per entry — tag knowledge as public, internal, confidential, restricted, or owner-only
- All knowledge is searchable from every channel (web chat, WhatsApp, Telegram, Slack)
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Multi-Channel Access
Reach your AI assistant from whichever messaging platform your team already uses — web chat, WhatsApp, Telegram, or Slack.
Access Control (5-Tier Sensitivity)
Define exactly who sees what across your entire organization with five sensitivity levels and role-based permissions.
Document Generation
Generate professional PDFs, Word documents, and Excel spreadsheets on demand through natural language requests.